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Privacy Policy & Terms

Privacy Policy & Terms

Lana’s Llama takes privacy seriously and is committed to protecting your privacy. No one likes an info selling rat! The following will tell you about our online collection and use of your data. By using our website, you understand and agree to the terms of this policy.


Collecting Information

When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address, phone and email.


Use of Your Personal Information

When you provide us with personal information to complete a transaction, verify payment details, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.

If you sign up for our newsletter, you will receive exclusive offers, news, and information about our garments. You can cancel the subscription at any time.

We will never trade, share or sell your information.


Protection of Your Personal Information

To secure your personal information, we follow strict precautions, following industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

Our website data is protected with the same military-grade security and encryption that the big banks use.


Payment Information

In order to process payments, Lana’s Llama uses a secure third party payment gateway that performs a variety of tasks to process the transaction. When you provide your credit card information, it is transmitted via Secure Socket Layer (SSL) technology and then encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). All direct payment gateways adhere to the highest industry standards set by PCI-DSS as managed by the PCI Security Standards Council.

We do not see, handle or store your credit card information. 



We may use “cookies” to collect your information. A “cookie” is a computer file that acts as an identification card for your computer to distinguish your browser from others and enables us to serve you better. For example, we use cookies to save products in your shopping bag while you browse our website or to display your recently viewed items in My Account. We also use cookies to establish the performance of our website, this includes audience size and usage patterns. None of the information collected identifies an individual, but rather provides anonymous statistical data. 


Removal Policy

By request, we can delete your account on Lana's Llama. Please note that once all information related to your account is deleted, it is non-transferable, should you wish to open another account in the future.

We hope you have an enjoyable shopping experience with us.


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